Shipping policy

SAME DAY SHIPPING - STANDARD STOCKED PRODUCTS

All orders placed before 12 noon for standard stocked products are shipped same day, regardless of the shipping type selected.

FLAT RATE SHIPPING - AUSTRALIA WIDE

We offer a flat rate for shipping on most products in our range. Regardless of how few or how many you purchase. 

This flat rate does exclude some made to order, bulky, heavy, and supplier direct shipped products.

EXPRESS SHIPPING - AUSTRALIA POST

For all Express Post shipping purchases, we use Australia Post exclusively.

They arn't perfect, but Australia Post have shown consistant reliability to out-perform virtually all other services for express delivery, even in the busiest peak times (ie Decemeber). Please note that during peak times, even Australia Post will withdraw their delivery timeframe guarantee.

BULKY, LARGE AND OVERSIZED PRODUCTS

Some of the products in our extensive range, fall outside our Flat Rate shipping option. Each of these has it's own shipping rate and is displayed before payment is taken. Examples include but are not limited to the following products:

• Pool Slides
• Pool Rails
• Pool Ladders
• Pool Blankets and Rollers
• Pumps, Filters and Chlorinators

LOCAL DELIVERY

Local delivery is typically next day, but may take an additonal day depending on multiple factors.

CHEMICALS

All pool chemicals are local delivery only. 

SAME DAY COURIER - MELBOURNE ONLY

This is a new delivery shipping option, only for our Melbourne customers.

Please keep an eye on the website for products that will get this shipping option added, over the coming months.